Brandwatch is a platform that converts the chaos of online conversations into structured business analytics. Using its proprietary AI engine, Iris™, and integrations with generative models like ChatGPT, Brandwatch analyzes data from over 100 million sources, including social media, forums, blogs, and news sites.
Brandwatch: The Power of Social Intelligence
Consumer Insight Analysis: AI automatically summarizes thousands of mentions, identifying key themes, sentiments, and trends related to your brand, competitors, or industry. This enables B2B companies to understand customer pain points and adapt their products and messaging.
Competitive Content Analysis: The Iris Content Insights tool analyzes competitors' content strategies, identifying the most successful topics and formats. This provides an opportunity to learn from external successes and find unserved niches.
Visual Analysis (Visual-AI): The platform can recognize logos in images and videos, even if the brand is not mentioned in the text. For B2B, this opens up possibilities for analyzing sponsorship integrations and assessing real brand reach.
Reputation Management: AI algorithms track real-time spikes in negative sentiment and potential crisis situations, allowing teams to respond promptly.
Key AI Capabilities for B2B:
Case Study:
In one case, Brandwatch itself used its own platform to optimize B2B lead generation in Google Ads, managing to reduce the cost per qualified lead (SQL) by 53%. This was achieved through value-based bidding, where AI helped to identify and prioritize the most valuable leads based on company size and funnel stage data. Another example is the industrial company Nilfisk, which used Brandwatch to optimize content planning and analysis on social media, freeing up marketing team resources for strategic tasks.